Frequently Asked Questions
Everything you need to know about owning a piece of MotoGP history.
Are the items sold on MotoGP Authentics genuine?
Yes, every item we sell is 100% authentic. We work directly with MotoGP teams and riders to source race-worn gear, official memorabilia, and limited-edition collectibles, all of which come with a Certificate of Authenticity.
Do you offer international shipping?
We ship worldwide to MotoGP fans across the globe. Shipping costs and delivery times vary by destination and are calculated at checkout based on the weight and size of your order.
How are race-worn items handled and preserved?
Race-worn items are kept in their original condition as they were received from the track to preserve their historical value. We recommend displaying these items in a UV-protected case to prevent fading or environmental damage.
Can I return a signed or limited-edition item?
Due to the unique and high-value nature of signed memorabilia and race-used parts, these items are generally non-returnable unless they arrive damaged. Please review our full return policy for standard merchandise.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For high-value auction items, bank transfers may also be arranged.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery progress.