Returns & Exchanges
At MotoGP Authentics, we want you to be completely satisfied with your piece of racing history; if you are not, you can return your item within 14 days of receipt for a full refund or exchange. Please ensure all memorabilia and apparel remain in their original condition with all authentication holograms and tags intact.
Return Process
- 1.Initiate Your Return
Log into your account or visit our returns portal using your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring that any Certificates of Authenticity or delicate display cases are well-protected for transit.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your parcel, covering any previous delivery markings.
- 4.Inspection and Refund
Once our specialists verify the condition and authenticity of the returned item, your refund will be processed to your original payment method within 5-7 business days.